Survey of NHS staff 2009

We have published the 7th annual survey of NHS staff. It provides trusts with information about the views and experiences of employees that can help to improve the working lives of staff and the quality of care for patients. Almost 290,000 NHS staff were asked for their views on working in the NHS in October 2009 (fifty-five percent responded).

The purpose of the survey is to collect staff views about their experiences of working in their local NHS trust. The results are primarily intended for use by NHS trusts to help them review and improve working experience so that staff can provide better patient care, and all trusts have been provided with their individual results.

CQC will use the results from the survey in a range of ways including:

- setting out national findings
- informing patients and the public of trusts’ results
- using the results in regulatory activities such as registration, the monitoring of ongoing compliance, and reviews

The Department of Health will also use the results to inform commissioning, service improvement and performance measurement, and to review and inform NHS policies.

Find out more:

http://www.cqc.org.uk/usingcareservices/healthcare/nhsstaffsurveys/2009nhsstaffsurvey.cfm