Reduced risks to patients at West London Mental Health NHS Trust

Our new report reveals significant improvements at West London Mental Health NHS Trust (WLMHT) to protect patient safety.

Download the follow-up report:
· http://www.cqc.org.uk/publications.cfm?fde_id=15896

Nine recommendations were implemented on WLMHT in July 2009 after a year-long investigation of the Trust. The original report highlighted delays in investigating incidents and a failure to learn from common themes documented in action plans.
This was followed up by an inspection completed in March of this year, involving interviews with people who used services, staff and board members, and a review of documented evidence.

This inspection found that the trust had made improvements in:

· the assessment of physical health care
· the reporting, investigating and communication of risks
· the provision of primary care services
· cleanliness of wards

However, the trust must continue to make progress in:

· care planning
· improving communication between staff and people who use services
· demonstrating that lessons learnt are shared across the whole trust
CQC will continue to monitor the trust to ensure that recommendations are met. It will carry out a review of commissioning services later this year.
Find out more:

Read the original report
· http://www.cqc.org.uk/_db/_documents/Investigation_into_West_London_Mental_Health_NHS_Trust_FINAL_200907171608.pdf
Find out how we monitor the use of the Mental Health Act
· http://www.cqc.org.uk/usingcareservices/mentalhealthact.cfm

Read the press release
· http://www.cqc.org.uk/newsandevents/pressreleases.cfm?cit_id=36395&FAArea1=customWidgets.content_view_1&usecache=false